This privacy notice describes how medical information about you may be used and disclosed, and how you can get access to this information from Alternative Hospice and Home Health Care. Please review it carefully and contact us with any questions.
When it comes to your health information, you have certain rights.
The following section explains your rights as a patient and some of our responsibilities to help you.
Get an electronic or paper copy of your medical record
- You can request to see or receive an electronic or paper copy of your medical record and other health information we have about you.
- We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee for this service.
Ask us to correct your medical record
- You can request to correct health information about you that you think is incorrect or incomplete.
- Your request may be denied, but you will be notified why in writing within 60 days.
Request confidential communications
- You can request that we contact you in a specific way (for example, home or office phone) or send mail to a different address.
- All reasonable requests will be approved.
Ask us to limit what we use or share
- You can request that we not use or share certain health information regarding your treatment, payment, or our operations. We are not required to agree to your request, and it may be denied if it would affect your care.
- If you pay for a service or health care item out-of-pocket in full, you can request that this information is not shared for the purpose of payment or our operations with your health insurer. This request will be approved unless a law requires us to share that information.
Get a list of those with whom we’ve shared information
- You can request a list (accounting) of the times we’ve shared your health information for six years prior to the date you request, including who it was shared with and why.
- We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We’ll provide one accounting a year for free but will charge a reasonable, cost-based fee if you request another one within 12 months.
Get a copy of this privacy notice
You can request a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. A paper copy will be provided to you promptly.
Choose someone to act for you
- If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.
- We will make sure the person has this authority and can act for you before we take any action.
File a complaint if you feel your rights are violated
- You can file a complaint if you feel we have violated your rights by contacting us using the information at the end of this notice.
- You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/
- We will not retaliate against you for filing a complaint.
For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk with us. Tell us what you want us to do, and we will follow your instructions.
In these cases, you have both the right and choice to tell us to:
- Share information with your family, close friends, or others involved in your care.
- Share information in a disaster relief situation
- Include your information in a hospital directory
If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information If we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.
We never share your information unless you give us written permission in the following cases:
- For marketing purposes
- Sale of your information
- Most sharing of psychotherapy notes
We will never market or sell your personal information.
In the case of fundraising, we may contact you regarding fundraising efforts, but you can tell us not to contact you again.
Our Uses and Disclosures
How do we typically use or share your health information?
We typically use or share your health information in the following ways:
Treat you. We can use your health information and share it with other professionals who are treating you. Example: A doctor treating you for an injury asks another doctor about your overall health condition.
Run our organization. We can use and share your health information to run our practice, improve your care, and contact you when necessary. Example: We use health information about you to manage your treatment and services.
Bill for your services. We can use and share your health information to bill and get payment from health plans or other entities. Example: We give information about you to your health insurance plan so it will pay for your services.
How else can we use or share your health information?
We are allowed or required to share your information in other ways – usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes. For more information, visit: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html
Help with public health and safety issues. We can share health information about you for certain situations, such as:
- Preventing disease
- Helping with product recalls
- Reporting adverse reactions to medications
- Reporting suspected abuse, neglect, or domestic violence
- Preventing or reducing a serious threat to anyone’s health or safety
Do research. We can use or share your information for health research.
Comply with the law. We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we’re complying with federal privacy law.
Respond to organ and tissue donation requests. We can share health information about you with organ procurement organizations.
Work with a medical examiner or funeral director. We can share health information with a coroner, medical examiner, or funeral director when an individual dies.
Address workers’ compensation, law enforcement, and other government requests. We can use or share health information about you:
- For workers’ compensation claims
- For law enforcement purposes or with a law enforcement official
- With health oversight agencies for activities authorized by law
- For special government functions such as military, national security, and presidential protective services.
Respond to lawsuits and legal actions. We can share health information about you in response to a court or administrative order, or in response to a subpoena.
- We are required by law to maintain the privacy and security of your protected health information.
- We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
- We must follow the duties and privacy practices described in this notice and give you a copy of it.
- We will not use or share your information other than as described here unless you give us permission in writing. If you provide your permission, you may change your mind at any time, and notify us in writing.
For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html.
Changes to the Terms of this Notice
We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, in our office, and on our website.,/p>This notice is effective September 23, 2013.
Model notice provided by the Department of Health and Human Services, Office of Civil Rights. http//www.hhs.gov/ocr/privacy/hipaa/modelnotices.html